ORDER HELP:
1). SELECT YOUR LOCATION - Select the Location nearest you. Your Delivery Address will be verified by Carlex before any Charges Occur. If any Adjustment is required to Delivery Fee, you shall be notified via. Email before any Charges Occur. If your Location is Not Listed, Choose NOT ON LIST, Max Delivery $199
2). SHIPPING METHOD - " Trailer Package Order Metro - via. Road" for Full Trailer Package Orders inc. of Extras & Accessories added to Order. Transport Co. will call you to arrange Delivery for Private Addresses.
" Accessory / Parts Order - via. Courier" for Spares, Parts, Accessories Delivered. Courier Service to your door, Please advise on Order Notes if Parcel(s) can be left behind if nobody home?
" Extras Order ONLY - via. Road" Choose this Option for Trailer Extras Order Only. All Extras Codes that end with: FF, RR, SB, PB, & SP are LARGE & BULKY items. Transport Co. will call you to arrange Delivery for Private Addresses.
3). Select your payment option & proceed to Submit Your Order - You will be directed to a Encrypted 128 Bit Secure Processing Website to complete your details - The Encrypted Section is an Order Placement System Only, not a financial processor. - No Personal or Financial Details are stored or kept on this processing website - No Physical Transaction or Payment is Taken, No On-Line Processing, Safe & Secure like paying in Person. - Your Transaction will be processed by ANZ Bank Merchant Services in Australia - Carlex Pty Ltd will appear on your statement
4). An automatic email confirmation will be sent - This is followed with an Invoice in PDF Format, see note # 5.
5). A PDF Invoice/Receipt will be sent to your email during normal business hours to confirm the Order If Any listed "SALE" or promotion discounts or offers are applicable, this will be applied to your Invoice before any payment is taken.
Your Payment will be processed once your order is verified by Carlex Easy Trailer. Carlex Easy Trailer will email you if there are any issues with your order placement.
CUSTOMER SERVICE Call 1300 881 787 for help Mon-Fri 9am to 5pm EST. Thank you.
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